Suzanne O'Rourke, FNP

She was really empathetic and funny that have light at the situation. She was very professional and understanding.

She was approachable, explained everything concerning the possibilities of what my diagnosis can be, in simple terms. She was aware that I have been an RN for decades. She understood my emotional state of mind. Lucky to have her!

She is so positive and spent a lot of time answering questions and assuring me of future testing.

Great at telling me what comes next.

Incredibly personable, smart, and proactive in helping me.

She was wonderful.

She was knowledgeable and thorough. Her demeaner was excellent. I was impressed.

Suzanne was very thorough

Suzanne was compassionate and attentive during our meeting. She thoroughly answered our questions and clearly outlined the next steps. I walked away feeling reassured, supported, and confident that help and guidance are always within reach.

Suzanne was very nice and addressed my concerns and answered my questions. I liked her a lot.

Very attentive, patient, listened to everything I said, and was very kind.

Suzanne was very nice to me.

Very detailed helped put me at ease

She was awesome. She made me feel very comfortable talking to her. She was very helpful in addressing my issues and I never once felt like she was in a hurry.

She was so kind and thorough. Her compassion was stellar!

She was amazing

Very personable and a great listener

Quick workup of cervical nodules. Appointment access was excellent.

Susan is an exceptional healthcare provider. She fostered a sense of comfort and ensured I felt heard. Following the appointment, I was confident in her ability to address my health concerns effectively. Her positive demeanor is noteworthy, and she demonstrates genuine care for her patients. She allocated ample time to address my inquiries thoroughly, exceeding expectations.

She took her time with me. Was very friendly ands helpful. I did not feel rushed at all and felt very heard and seen

She explained everything that's needs to be done with my treatment.

Suzanne is both personable and knowledgeable about her field of expertise.

Very professional!!

She was knowledgeable, helpful and pleasant to work with.

Suzanne was fantastic. She had excellent patient care skills and followed up quickly and efficiently, just like she said she would.

I loved her energy and her concerns for me and at no point did she make me feel rushed

She is fantastic!

She was friendly and made me feel comfortable and was super nice

Very congenial and informative. Very nice person.

She was excellent. She was a very good listener and provided great feedback and guidance.

She the best - patient, kind and smart!

She was able to answer all my questions with great care and professionalism. She allowed me to tell my story and shared my concerns. A care plan was put into place that we both agreed upon.

Intelligent and very determined to help and rule out different possibilities

I don't live in the greater Phoenix area. It was a 5 hour plus drive time for me just to get to the facility. Suzanne worked very hard for me to get the tests and doctor visits I needed during my short stay in Phoenix. She was great!

I enjoyed my interactions with her she helped me feel at ease during this difficult time. I felt like I was interacting with a good friend

I found her to be a very caring and kind individual very professional and very much capable of doing her job to help make me well

Took the time to listen to all of our questions and answered them

She's very personable.

She was very professional, knowledgeable, and personable. She took time to actually sit and talk to us and ask us questions and answered all of our questions as well. Great customer service! We felt like she genuinely cared for our situation and for us patients.

Thoughtful, inquisitive and shows she cares

She made me feel so at ease and was very friendly.

She was very caring and informative.

She was very helpful and answered all our questions.

Compassionate, professional health care

She was friendly, personable, caring, thorough with my symptoms and asking a lot of questions.

Suzanne was absolutely wonderful! She made me feel comfortable and positive about being a patient at Banner. She asked questions about my condition, then set up an appointment with a doctor that could take care of those needs. She is a very caring and kind person!

She was organize, went through my medical background. And she helped bring forth medical information that I hadn't seen or even remember it in years she was very thorough.

She was perfect—a great practitioner who treated me with care and respect. She spent plenty of time with me and answered all my questions.

Love Suzanne O'Rourke. She took the time to listen to my concerns and ask questions. She spoke to me in plain English, so I understood everything she was telling me. All my questions were important to her, no matter how trivial I thought they were. She took her time with me and did not rush through my visit with her. She was outstanding.

They care, they where kind, I felt good talking to her.

Addressed my problem and developing a plan for getting me healthy

She was great! We loved her personality and her mater of fact attitude.

Her demeanor was compassionate and reassuring during a very scary time in my life.

Suzanne was amazing!!! She was very friendly and took the time to listen to your concerns and questions. Suzanne was extremely efficient and took the time to go through my entire medical history and made sure I understood everything!!!!

Very nice

Very knowledgeable and courteous

Susanna was very patient, very caring and very helpful .She gave it 100%.

She is beyond Excellent, her staff too. As a family we felt extremely comfortable we found her

very professional and caring, explained the next actions and was excellent in expediting the tests and proceedures to follow.

Caring, listens, empathetic, professional

She made me feel I would be taken care of. She was kind and compassionate

Suzanne expressed concern and care for my health needs and spent a good deal of time with me. Suzanne also acknowledged and encouraged my adult daughter who was with me to participate in the conversation. Suzanne was also responsible for getting appointments speeded up.

Suzanne was thorough and listened to us. She answered all our questions and gave excellent medical advice. She called me with follow up questions which I was pleasantly surprised because that doesn't happen often. I wish I could use her for all my medical needs.

Susanne and her staff were kind and caring while also running on time, which I appreciate. I've been in several offices and seen many medical staff and doctors in the last 5 months, this experience has been one of the best.

She made me feel at ease, answered all my questions and did not make me feel rushed

You can tell she cares about her patients

Suzanne helped me relax. I went to that appt so scared and walked out knowing no matter what happens I have a team behind me that will be with me all the way. Suzanne gave that to me. Thank you

She was attentive, took her time and I didn't feel rushed. She was also able to communicate any results and follow up in a timely manner.

Very informative, very nice. made me feel at ease.

Very personal and she took time to explain everything and was very informative and showed concern for my symptoms.

Suzanne was very warm and caring, she set a comforting tone for our visit and I left feeling much more hopeful than when I arrived. I'm grateful to have her helping guide me through this process.

Knowledgeable, caring and helpful

She was professional yet friendly, she cared, she was familiar with what my situation was. She listened to my concerns and my point of view.

She is very good at explaining and has the best bedside manner!

She took time to learn about my history and made me feel comfortable. She called and provided me with results and answered any wuestions.

Plesant, concerned and thorough

Friendly, caring individual who gave me all the time I needed to understand what I could expect going forward.

Is the only one so far that offered help for me. Very pleasant. Caring

Very pleasant lady. Spent time answering my questions.

Knowledgeable, listened to me. Ready to help!

What a super experience. The doctor listened, was engaged, just truly incredible.

She was very kind and thorough

Suzanne O'Rourke did an excellent job in getting me setup for my very steps in my treatment process. I was very confident moving forward with my treatment plan.

Very compassionate and knowledgeable

Suzanne was extremely good at her role. She not only listened to me but answered my many questions as well as helped me with some I didn't even know I had. She was very good at her job. She is a great asset to your clinic and I hope to come in contact with her again.

She engaged with me, my husband and daughter immediately. She knew that I was deeply concerned and afraid, but she was focused on explaining the plan for testing.

She was very personable and easy to talk too. Helped me to understand what will happen next in my care.

Was great in all aspects of her job

She listened

Suzanne is very proactive and provides continuous monitoring and coordination of my care.

Suzanne was just lovely from the moment she stepped in the room. She was knowledgeable and caring. She made us feel calm in a very anxious situation.

She's wonderful and called me herself to give me good news!

Friendly and spoke English well

Nice lady and knows what she's doing

Knowledgeable friendly, answered all our questions. Took the time necessary!

Great bedside manner and made feel at ease.

Caring compassion is only the beginning of how Suzanne O' Rourke handled our first visit. She was so very thorough and an amazing advocate of my husband during a scary beginning of care. Amazing and inspiring in every way. Even wiping away his tears…

She is very knowledgeable, caring, helpful and friendly. She has a beautiful personality.

She is amazing and extremely knowledgeable.