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Susan Horne

Susan Horne, MD

4.9320 ratings

General Surgery

Video Visit
Accepting New Patients

Highlights

Age Groups Seen

  • Adults

Languages

  • English

Provider Gender

Female

About Susan Horne and Banner Safety Practices

Care Philosophy

I believe in an individualized approach to care based on each person's specific needs.

Interests & Activities

I enjoy exploring new places through travel and spending time with my loved ones. I also occasionally 'dabble' in gardening.

All Banner facilities are pleased to provide interpretation services to our patients and their companions for no charge - just ask when you arrive.

Hospital Affiliations

Banner Payson Medical Center

Expertise

Education

  • Residency: University of Arizona College of Medicine, General Surgery, 2008
  • Medical School: University of Arizona College of Medicine, 2003

Board Certifications

  • Surgery (General Surgery): American Board of Surgery, 2024

Video

Locations

  1. Banner Health Clinic
    • 122 East Main Street, Payson, AZ 85541
  2. Banner Hospitalists at Page Hospital
    • 501 North Navajo Drive, Page, AZ 86040
  3. Page Hospital - Banner Health Clinic - Page
    • 601 North Navajo Drive, Page, AZ 86040
Need help scheduling? Call 928-596-4600

Testimonials

4.9 out of 5.0

320 ratings

All patient experience ratings and testimonials are submitted by actual patients and verified by a leading independent customer experience company. Patient identities are withheld to ensure confidentiality and privacy.

Search reviews
    5 out of 5 stars
    Reviewed on 4/20/2025

    Dr. Horne is kind, sympathetic, empathetic, smart, and caring. You'll be hard pressed to find another surgeon like her.

    5 out of 5 stars
    Reviewed on 3/22/2025

    She is a very good Doctor

    5 out of 5 stars
    Reviewed on 3/4/2025

    Was ready with information to diagnose my problem and get blood work needed to confirm my problem.

    5 out of 5 stars
    Reviewed on 11/14/2024

    I think she is the best surgeon in Payson. She has treated me as well as my husband. Top notch.

    5 out of 5 stars
    Reviewed on 11/7/2024

    Great listener. Asked very good questions. Very thorough.

    5 out of 5 stars
    Reviewed on 11/4/2024

    Excellent physician

    5 out of 5 stars
    Reviewed on 10/21/2024

    Kind and compassionate. Procedure went well.

    5 out of 5 stars
    Reviewed on 10/15/2024

    Thorough and knowledgeable. Respectful.

    5 out of 5 stars
    Reviewed on 9/24/2024

    Her interaction showed that she really cared about my problem and tried to understand it

    5 out of 5 stars
    Reviewed on 9/15/2024

    Professional experience and she answered everything. The staff was the best.

    5 out of 5 stars
    Reviewed on 9/15/2024

    Knowledgeable, caring, explained procedure well.

    5 out of 5 stars
    Reviewed on 9/11/2024

    Good doctor who explains and addresses your concerns.

    5 out of 5 stars
    Reviewed on 8/28/2024

    She explained and answered questions professionally and was personable

    5 out of 5 stars
    Reviewed on 8/25/2024

    Caring and professional

    5 out of 5 stars
    Reviewed on 7/29/2024

    Friendly and thorough

    5 out of 5 stars
    Reviewed on 6/26/2024

    She is very thorough and explains thing really well. She took the time to help me and was patient. I felt she was very knowledgeable as well. Instilled a confidence in her.

    5 out of 5 stars
    Reviewed on 6/25/2024

    Knowledgeable direct and kind

    5 out of 5 stars
    Reviewed on 6/23/2024

    Great care and easy to talk to about my concerns.

    5 out of 5 stars
    Reviewed on 6/20/2024

    Explains procedures well, answers questions, and very professional

    5 out of 5 stars
    Reviewed on 6/17/2024

    She is professional and thorough. Pleasant and takes time to answer all questions.

    5 out of 5 stars
    Reviewed on 6/10/2024

    She was very competent and my treatment was very positive.

    5 out of 5 stars
    Reviewed on 6/2/2024

    Dr. Horne was professional. Got all important info. Explain the process for the procedure.

    5 out of 5 stars
    Reviewed on 5/6/2024

    She put me at ease with thorough explanations!

    5 out of 5 stars
    Reviewed on 4/21/2024

    She informed me of my diagnosis with care and performed my surgery with care.

    5 out of 5 stars
    Reviewed on 4/14/2024

    She's amazing!!

    5 out of 5 stars
    Reviewed on 4/4/2024

    Dr. Horne was patient and understanding. She spent time listening to my concerns and addressed them in a professional manner.

    5 out of 5 stars
    Reviewed on 4/2/2024

    She is a very personable, caring, and excellent doctor.

    5 out of 5 stars
    Reviewed on 2/11/2024

    Dr. Horne took time to listen to me and answered all my questions. I did not feel rushed to get through the visit.

    5 out of 5 stars
    Reviewed on 1/10/2024

    Very knowledgeable, caring and a excellent surgeon.

    5 out of 5 stars
    Reviewed on 12/27/2023

    She is very caring and explains things to you that you can understand and she's very helpful.

    5 out of 5 stars
    Reviewed on 12/25/2023

    She was very helpful and answered my questions.

    5 out of 5 stars
    Reviewed on 12/7/2023

    She is amazing, calm and comforting. put me at ease.

    5 out of 5 stars
    Reviewed on 11/8/2023

    She was very kind, considerate and took time with me.

    5 out of 5 stars
    Reviewed on 11/8/2023

    She's a excellent surgeon.

    5 out of 5 stars
    Reviewed on 10/22/2023

    Efficient and helpful, addressed all issues.

    5 out of 5 stars
    Reviewed on 10/15/2023

    Did not waste my time. Ask pertinent questions and listened carefully to my answers. Gave me good options, and discussed all the possible outcomes and what to expect depending on prognosis. Very thorough. Plus, she made me feel like she really cares.

    5 out of 5 stars
    Reviewed on 10/13/2023

    Dr. Susan Horne was very professional.

    5 out of 5 stars
    Reviewed on 10/2/2023

    Professional

    5 out of 5 stars
    Reviewed on 9/20/2023

    A true Professional, and cordial extremely happy with her. Very Impressed with the outcome.

    5 out of 5 stars
    Reviewed on 9/4/2023

    She was very knowledgeable!

    5 out of 5 stars
    Reviewed on 8/20/2023

    She's very thorough, and already scheduled for me to have tests done at our Banner Hospital here in Payson. She answered all my questions in a way I can understand her. Would see her again.

    5 out of 5 stars
    Reviewed on 8/14/2023

    She is thorough and lets you know your options as well as gives you recommendation to go forward.

    5 out of 5 stars
    Reviewed on 8/13/2023

    Dr. S. Horne cares and takes care of you.

    5 out of 5 stars
    Reviewed on 7/31/2023

    She is amazing, a pleasure to work with, friendly, professional.

    5 out of 5 stars
    Reviewed on 7/31/2023

    She took excellent care of me.

    5 out of 5 stars
    Reviewed on 7/23/2023

    She is amazing and so very caring!

    5 out of 5 stars
    Reviewed on 7/20/2023

    She is knowledgeable, efficient, prepared, friendly. A real pleasure to work with.

    5 out of 5 stars
    Reviewed on 6/9/2023

    She was easy to talk with and explained everything well including what to expect next.

    5 out of 5 stars
    Reviewed on 6/7/2023

    A very good communicator!

    5 out of 5 stars
    Reviewed on 6/4/2023

    Dr. Horne is professional, and friendly and sets me at ease, she always explains the procedure and follow-up care.

    5 out of 5 stars
    Reviewed on 5/24/2023

    Very polite answered my question advised me of the procedure I was procedure I was having explained everything that she was going to do.

    5 out of 5 stars
    Reviewed on 3/28/2023

    Felt comfortable with her. Explained all procedures and concerns.

    5 out of 5 stars
    Reviewed on 3/27/2023

    Up front with all my questions. I felt very comfortable in her care!

    5 out of 5 stars
    Reviewed on 3/21/2023

    She's very thoughtful of my needs and answers all my questions.

    5 out of 5 stars
    Reviewed on 3/8/2023

    Since my first visit, Dr. Horne has been so kind. She spends time answering questions and always listens to my concerns. Thank You, Dr. Horne

    5 out of 5 stars
    Reviewed on 2/6/2023

    Very informative and answers all questions.

    5 out of 5 stars
    Reviewed on 12/17/2022

    Dr Horn was super friendly and talking to me and listening to me was the way a Dr should be with their patients

    5 out of 5 stars
    Reviewed on 11/13/2022

    Dr. Horne and her staff were excellent in every way! Caring, friendly, professional

    5 out of 5 stars
    Reviewed on 11/13/2022

    Dr Horne and team are great and caring

    5 out of 5 stars
    Reviewed on 11/3/2022

    The staff is always friendly and helpful. Stephanie explained what was going to happen as each step came along. Dr. Horne discussed the results of my recent pathology report with me and I came away comfortable with my decision.

    5 out of 5 stars
    Reviewed on 9/26/2022

    Dr. Horne has taken care of my surgical needs and I have always been happy to have her on my team. She explains things in layman's terms and makes sure we understand the situation.

    5 out of 5 stars
    Reviewed on 8/11/2022

    Dr Horne and staff are so nice. They explain every detail.

    5 out of 5 stars
    Reviewed on 8/11/2022

    I would recommend Susan Horne, MD

    5 out of 5 stars
    Reviewed on 8/7/2022

    Very helpful, professional, caring, and quite cheerful. Dr Susan Horne was knowledgeable, efficient, a good listener, made me feel relaxed and cared about. All around a great experience.

    5 out of 5 stars
    Reviewed on 3/14/2022

    Dr Horne and staff were personable, caring and professional with concern for me.

    5 out of 5 stars
    Reviewed on 2/21/2022

    Dr. Susan Horne - Banner in Payson is so lucky to have Dr. Horne. She is excellent as a provider and healer. Wonderful to have her here in Payson. Otherwise, I'd have to go to Phoenix for care. Thoughtful, patient, extremely intelligent, doesn't rush the patient, listens, and is respectful of patient. Diligent as a diagnostician, noting all symptoms and puts it all together with her knowledge and skill.

    5 out of 5 stars
    Reviewed on 2/12/2022

    Dr. Horne is extremely knowledgeable about her field. She has an excellent bedside manner and seems to really care about her patients well being. I would and have recommended her to many people. She is an excellent doctor.

    5 out of 5 stars
    Reviewed on 1/9/2022

    Friendly staff, clean facilities. Dr. Horne is an amazing surgeon, so down to earth and professional.

    5 out of 5 stars
    Reviewed on 11/18/2021

    Dr. Horne explains situations and details thoroughly so that the patient understands what's going on with their health. Also, the staff is helpful with reports, paperwork, etc.

    5 out of 5 stars
    Reviewed on 10/16/2021

    The office staff is helpful and friendly. Dr. Horne explains the situation in a way that is easy to understand, and never hurries the discussion. She makes sure that we are comfortable and knowledgeable with the possible outcomes. I am quite happy she lives in and serves our small town.

    5 out of 5 stars
    Reviewed on 9/25/2021

    Pleasant staff. Timely. Covid Protocols Dr Horne is professional, relatable and thorough. Did not mind answering questions.

    5 out of 5 stars
    Reviewed on 8/2/2021

    Dr. Horn was very attentive to my abdominal issues and made myself agreeable to her recommended course of treatment

    5 out of 5 stars
    Reviewed on 6/21/2021

    Excellent staff and Dr. Horne is very knowledgeable and responsive to my needs.

    5 out of 5 stars
    Reviewed on 6/14/2021

    Dr. Horne was very nice and pleasant and is very knowledgeable. She treated me with dignity and respect.

    5 out of 5 stars
    Reviewed on 6/14/2021

    Dr. Horne was excellent, with explaining everything, before and after surgery.

    5 out of 5 stars
    Reviewed on 3/25/2021

    The staff is friendly, efficient, and helpful. Dr. Horne is thorough in her explanations and makes sure I understand whatever the topic is.

    5 out of 5 stars
    Reviewed on 9/15/2020

    Dr. Horne and her staff are wonderful and caring about my needs.

    5 out of 5 stars
    Reviewed on 9/11/2020

    Dr. Horne is very comfortable to be with. She discussed the topics relating to my surgery for breast cancer. She explained things in detail and answered any questions I had. She also told me what to expect as far as mammograms and ultra sounds in the future. I am glad to have her as my surgeon.

    5 out of 5 stars
    Reviewed on 10/25/2024

    She clearly explained why surgery was needed and what procedure would be.

    5 out of 5 stars
    Reviewed on 9/25/2023

    I really like Dr. Horne. I believe she is very knowledgeable about my problem.

    5 out of 5 stars
    Reviewed on 7/31/2023

    Very thorough

    4 out of 5 stars
    Reviewed on 8/12/2024

    Explained procedure thoroughly, but have not had a surgery yet so services not complete.

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